Template:Admin Policy
Admin Interactions
0) Our staff is composed entirely of volunteers who work to make The Final Nights a welcoming community to all players. While it’s okay to express frustration with admin interactions, doing so in a way that is aggressive or harassing will result in a mute or a ban. If you harass staff, expect consequences to come as a result of your actions or your issue to be discarded.
- 0.1: Do not send unsolicited DMs to staff. If you need to contact staff, use discord or the forums and the appropriate location. Unsolicited DMs from players may be freely ignored.
1) Ahelp as soon as possible. Waiting may increase investigation time, and in some circumstances, make it impossible. We cannot know what we do not see. The admin team exists to help. Ahelping can bring things we may have missed to our attention.
2) Provide as many details as possible. Generally, your ahelp should include the name of the offending character and a brief description of what happened. This makes it easier for us to figure out an issue.
Bad ahelp example:
- this guy ran up and killed me
Good ahelp example:
- I was walking around Pacific Heights and without escalation, an unknown character killed me with a gun.
3) Players are encouraged to ahelp problems they have in-round. However, misusing ahelps (e.g. complaining about round or asking to be revived) is not acceptable. If your ticket is rejected or marked IC and you wish to have it reviewed, file a staff report. Additional tickets regarding the same issue will be ignored. Misusing ahelps clutters tickets, and repeatedly doing so may result in notes or a ban.
4) Do not lie or misrepresent claims in ahelps. They can always be shown as lies through logs, investigations, and deduction. If you are unsure how an event transpired, elaborate as such. You are encouraged to save chat logs and review them. Intentional lying in ahelps will result in a ban.
5) Respond to admin PMa as soon as possible, to show you aren't neglecting them. A simple "one minute" is sufficient.